Digital sharing: what the clinicians say

96% of North East GP practices are now using the Medical Interoperability Gateway to share 2.7m patient records. That means frontline services such as A&E, out of hours, ambulance trusts and mental health services can now view more accurate and up-to-date information at the point of care.

To help show the value of receiving organisations being able to access information from GP-held patient records, one local Foundation Trust invited its clinicians to share their comments, experiences and patient stories about using the MIG system.

Below are some of their responses:

“I routinely use MIG in clinic now for most of the patients I see. It just saves time compared to all those time-wasting conversations when patients can’t remember the name of the ‘little blue one’ that they take most days. It lets me check whether the GP has prescribed the things I asked them to, whether prescriptions are being issued as the patient says.  The patients all assume it has been normal practice for ages, and express surprise if I tell them it’s quite new.”


“MIG is incredibly helpful for on-call shifts in particular. Most recently I used it during a bank holiday to prescribe AEDs for a gentleman who did not know his Epilem dose and there was no pharmacy/ GP available for a couple of days.”


“The medication list information in MIG is vital for consultations – not just for safety but also discussion about medication compliance & effectiveness. I have certainly reduced prescription of anti-depressants, opiates, NSAIDs in clinic since using it. I feel hamstrung in clinic when the MIG link doesn’t work or the GP practice haven’t enabled access.”

“I personally think the system is vital. As FY1s we regularly prescribe medications at night when patients are first admitted. Nine out of ten of the patients I see overnight cannot reliably tell you what medications they take and certainly never the doses, particularly if they are acutely unwell. These are often important medications such as anticoagulants, diabetic medications etc. Many elderly patients do not have someone at home to contact to get this information and don’t think to bring medications in the heat of the moment.”