Whatever the urgent or emergency care need, and whatever the location, our aim is to ensure that patients can access the best care from the right person, in the right place, at the right time.
Here you can find out more about how our work is helping to improve services across the North East and North Cumbria.
The aim of this scheme is to enable ambulance clinicians to have direct contact with the patient’s own GP practice
New one-day training course helping care home staff support residents who suffer falls.
This is the resource page for the surge marketing for urgent and emergency care. Please download any materials and use them in your own channels as appropriate.
Establishing a set of core standards for Urgent Treatment Centres.
The ‘flight deck’ portal – which allows hospitals to share real-time information about bed capacity and escalation levels - is now a key part of the region’s approach to surge management.
We know that much of the pressure on services results from the choices we all make as patients – but how do people make those choices? Our detailed market research is providing new insights into patient behaviour.
Brief details of some of our other projects are set out below. To find out more about them, just contact the network team at NECSU.UECNetwork@nhs.net or phone 0191 374 4242
With support from the network, the Emergency Care Improvement Programme (ECIP) team has helped two of the region’s hospital trusts to analyse complex issues around patient flow and capacity.
The Directory of Services – or ‘DoS’ – is a web-based directory with real-time information about services. By constantly improving the information, we can guide NHS 111 and 999 referrals, and reduce the pressure on A&Es.