Transforming services

The North East and North Cumbria Urgent and Emergency Care Network brings together over 30 organisations to improve the quality, safety and equity of services.

Established through the New Models of Care programme, the network has road-tested a series of changes to improve and ease the pressure on services. These include extra clinical support for 999 and 111, the ‘flight deck’ demand monitoring system, and Respond mental health training.

This vital work is continuing through an ambitious three-year strategy to reduce hospital admissions and A&E attendances, make better use of GPs and pharmacists, and help patients improve their own health.

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NEWS Seal of approval for Respond training